Program Assistant
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Job Position: Program Assistant, part-time, temporary

Location: Bay

Responsible To: Outreach Regional Coordinator

General Responsibilities: Provide telephone and visitor services for Earned Income Tax Credit program and the Homeless Prevention and Rapid Re-housing program in Bay County.

Specific Duties:

• Routing telephone calls and visitors to correct program area.
• Handle telephone calls in a professional manner and take complete messages including completing required program intake information.
• Schedule appointments for the volunteer tax preparer.
• Complete required reporting for the Earned Income Tax Credit Program mandated by grant.
• Complete client intake application for Homeless Prevention & Rapid Re-housing Program (HPRP).
• Greet visitors and walk-ins, secure necessary information in a professional manner.
• Maintain current knowledge of agency programs and resources available in the community.
• Type and file documents letters, reports, etc., as requested
• Computer data entry.
• Participate in personal and professional development activities.
• Perform other duties as assigned.

Education and Experience Qualifications:

• Must posses a minimum of a high school diploma or equivalent

Additional Requirements:

• Must have proficient computer skills (Word, Excel, Outlook, Internet)
• Shall protect the privacy of customers and hold in confidence all information obtained in the course of professional service.
• Demonstrated communication skills both oral and written.
• Successful clearance of DHS Central Registry, criminal history record check.
• Must be self-directed and able to coordinate the completion of assigned tasks and be willing to accept new challenges on a daily basis.
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application Closing Date:
Until Filled

Wage Range:
TBD

Submit Resume:

Human Resources Director -OS

Mid Michigan Community Action Agency
1574 E. Washington Rd.

P.O. Box 768

Farwell, MI 48622

EOE/ADA

For more detailed information, please email us.

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